Course outline

This qualification focuses on the role of workers in the community and/or residential setting who use an individualised plan to support people who may require person centred support due to ageing, disability or some other reason.

The Certificate III in Individual Support contains two specialist streams:
• Ageing
• Disability

This gives you the opportunity to complete a Certificate III in Individual Support (Ageing), then by doing a further four electives in disability, you will graduate with two specialisations. This model will increase employment opportunities and deepen your knowledge of the various sectors you may be working with in the future.

Course Overview

Entry requirements


  •  School education at least to Australian high school leaving level Year 12 (HSC in NSW); or other relevant qualification/s;
  •  Or experience in an aged care or nursing environment;
  • Academic IELTS 5.5 overall, no less than 5.0 in each band, or upper intermediate, or EAP from approved ELICOS/ESL centre or
  •  Evidence of completing a VET course at Certificate III or above level in Australia.
  •  Applicants must be 18 years or above

Requirements for the work placement

  •  A Police Clearance Certificate is mandatory prior to your work placement; you must undertake a Federal Police Check (AFP) or NSW Police check (it must be no less than 12 months old). This can be done through a website.
  •  Working with Children check
  •  Relevant immunization check

These checks must be completed prior to industry work placement. The students must be physically be able to do moderate amount of lifting using the appropriate equipment. The students should not have any mobility, hearing, and vision problems to carry out duties efficiently in the hospital or community care settings whilst at placement.
Who should do this course?
People pursuing a career in a residential facility such as a Nursing Home, Hostel, Residential Care Facility, Disability Care Facility, Rehabilitation Centre, a Retirement Village and Community Health Care Centre or in some hospitals.
Graduates may seek employment in the following jobs:

  •  Assistant in nursing
  •  Care assistant
  •  Care worker
  •  Community care worker
  •  Community house worker
  •  Community support worker


  •  In-home respite worker
  •  Personal care assistant
  •  Personal care worker
  •  Support worker
  •  Home care assistant
  •  Disability service worker

Pathways – this is only the start of your academic journey
After achieving the Certificate III in Individual Support, you have a number of pathway options. You can complete further study and gain the Certificate IV in Ageing Support or Certificate IV in Disability with NTA or apply for Nursing study at university.
In addition, on completion of the Certificate III in Individual Support, you can receive credits for units that make up the Certificate IV qualifications in Ageing Support, Disability, Mental Health and Leisure and Health.

Course Duration

This course is 26 weeks. The structure is based on 20 hours per week as follows:
You attend College two days a week for classroom learning, practice and assessment (8 hours each)
You also study a structured study program by unit in the online learning platform(eZone) for 4 hours per week
To get the most out of your course you need to do some self- study in your own time.
When you are ready there is a work placement of 120 hours spread over 3 weeks
Commencement dates are the start of every term. See the website for our intake dates or ring the office for details.

Course Location

  • All training is held in both of our premises.

Premises 1: Suite 106-108, 3 Railway parade. Burwood. NSW 2134 (Head office)

Premises 2: Suite 6 132 - 134 Burwood rd,Burwood. NSW 2134

Work placement locations
Work placements in a facility in Sydney will be arranged to meet your travel needs. We manage and support the placement.


As this is a nationally recognised qualification, you will be required to successfully complete all units to a standard to ensure that you are job ready. Each unit contains assessments which include:

  •  Practical demonstrations where you will be observed by one of our assessors in a simulated environment and in your work Placement
  •  Knowledge based tests which contain written short answer questions
  •  Small projects which contain written tasks for you to investigate and complete in your own time.

Note: You must be deemed competent with each unit in order to receive your qualification.

Course Delivery

  • Delivery is a combination of methods to cover the theory and practice requirements:
  •  Workshops for developing your theory knowledge such as anatomy and medications and care plans
  •  Supplementary learning online for each unit in theory and skills and case studies
  •  Demonstrations then practice to give you that valuable practice time before you go to the work place
  •  Self-paced study and support to embed your learning and practical skills
  •  Work placements to apply your skills
  •  Students should have their own computing device and basic knowledge of computer skills.

You will be trained in the use of Manual handling equipment and other equipment such as:

  •  Lifting hoist, Stand up Lifter, Pelican Belt, Slide Sheet, Electric bed, & Wheelchair.
  •  Blood sugar testing equipment, Blood Pressure, Pulse Oximeter etc.


Recognition of RPL and Credit Transfer

  • You may have developed a number of skills in community care, through previous employment opportunities, life experience or formal studies. If this is the case then you should ask about recognition of prior learning. This may shorten your course. If you hold a current First Aid Certificate from a recognised RTO you will be given credit for the first aid unit.


CHCCCS015 Provide individualised support
CHCCCS023 Support independence and well being
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
CHCLEG001 Work legally and ethically
HLTAAP001 Recognise healthy body systems
HLTWHS002 Follow safe work practices for direct client care

ELECTIVES WE OFFER (choose 3 of Group A electives for Ageing Stream or choose 4 of Group B electives for Disability stream):

HLTAID003 Provide first aid
CHCAGE002 Implement falls prevention strategies
CHCPAL001 Deliver care services using a palliative approach

Group A electives – Ageing Specialisation

CHCAGE001 Facilitate the empowerment of older people
CHCAGE005 Provide support to people living with dementia
CHCCCS011 Meet personal support needs

Group B electives – Disability Specialisation

CHCDIS001 Contribute to ongoing skills development using a strengths-based approach
CHCDIS002 Follow established person-centred behaviour supports
CHCDIS003 Support community participation and social inclusion
CHCDIS007 Facilitate the empowerment of people with disability

Work Placements

  • Work Placement at a Community Service facility/Aged Care/ Disability Centre is arranged with you and you will receive the support of one of our mentors to ensure this opportunity is a rewarding experience. For work placement, students have to wear Black/blue trousers and black closed shoes, we will provide you with a T-shirt.
Wish to enrol in a course ?

Register your interest by using the form below!

  • international students

    This qualification focuses on the role of support workers who complete specialised tasks and functions in aged services

  • DOMESTIC students

    This is the nationally recognised qualification that provides the knowledge and skills to provide assistance to health

  • Student Services

    Student services staff will organise your orientation. . On your first day at our college the team will welcome you, answer

  • NTA gives a great opportunity for students to broaden their knowledge beyond their field of studies within an internati...

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