Course outline

This qualification focuses on the roles of community services, case management and
social housing workers involved in the managing, co-ordinating and/or delivering services to individuals, groups and communities. At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. They provide direct support to individuals or groups of individuals and case management. There may be supervision of other workers and volunteers.

CHC52021 Diploma of Community Services (Case Management) focuses on the skills
required for the community services sector and prepares you to work with people
experiencing complex social issues.

Course Overview

Who should do this COURSE?
People pursuing a career in a case management role in a community setting.

Graduates may seek employment in the following jobs:

  • Community services worker
  • Program coordinator
  • Early intervention worker
  • Youth officer
  • Group facilitator
  • Welfare worker
  • Case coordinator
Entry REQUIREMENTS
 
There are no formal entry requirements for this course; however, applicants should demonstrate ability to perform tasks as required by the industry.
  • Applicants must be 18 years or above
  • School education at least at Australian high school leaving level Year 12 (HSC in NSW); or other relevant qualification/s;
  • Or experience in an aged care or nursing environment;
  • Academic IELTS 5.5 overall, no less than 5.0 in each band, or upper intermediate, or EAP from approved ELICOS/ESL centre or
  • Evidence of completing a VET course at Certificate IV or above level in Australia.
Requirements for the WORK PLACEMENT
  • A Police Clearance Certificate is mandatory prior to your work placement; you must under take a Federal Police Check (AFP) or NSW Police check (it must be no less than 12 months old).

This can be done through a website.

  • Working with Children check
  • Valid NDIS Worker Screening Check
  • Relevant immunization check (as per NSW health guide lines)
These checks must be completed at the start of the course and prior to industry work placement. The students must be physically be able to do moderate amount of lifting using the
appropriate equipment. The students should not have any mobility, hearing, and vision problems to carry out duties efficiently in the hospital or community care settings whilst at
placement.

Course Duration

Course DURATION
This course is 104 weeks. The structure is based on 20 hours per week as follows:

  • You attend College two days a week for classroom learning, practice and assessment (8 hours each)
  • You also study a structured study program by unit in the online learning platform for 4 hours per week
  • To get the most out of your course you need to do some self- study in your own time. When you are ready there is a work placement of 400 hours spread over 4th, 6th, & 8th terms.
  • Commencement dates are the start of every term.

See the website for our intake dates or ring the office for details.

Course Location

  • All training is held in both of our premises.

Premises 1: Suite 106-108, 3 Railway parade. Burwood. NSW 2134 (Head office)

Premises 2: Suite 6 132 - 134 Burwood rd,Burwood. NSW 2134

 

Assessments

Course ASSESSMENTS
As this is a nationally recognised qualification, you will be required to successfully complete all
units to a standard so that you are job ready. Each unit contains assessments which include:

  • Knowledge based tests which contain written short answer questions, case studies and p roject works
  • Practical demonstrations where you will be observed by one of our assessors in a simulated environment.
  • Demonstration of clinical skills in Work place environment, assessed by our facilitator

Note: You must be deemed competent with each unit in order to receive your qualification.

Course Delivery

Course DELIVERY
Delivery is a combination of methods to cover the theory and practice requirements:

  • Workshops for developing your theory knowledge such as case management theory
  • Supplementary learning online for each unit in theory and skills and case studies
  • Demonstrations then practice to give you that valuable practice time before you go to the work place
  • Self-paced study and support to embed your learning and practical skills
  • Work placements to apply your skills.

Work Placement at a Community Service facility is arranged with you and you will receive the support of one of our mentors to ensure this opportunity is a rewarding experience. For work placement, students have to wear your own black trousers and black closed shoes, we will provide you with NTA logo Polo T-shirt.

Topics: Study units and QUALIFICATION
Study 20 units to gain your qualification
12 Core units and 8 Elective units.
Our course has been designed to meet the requirements for the CHC52021 Diploma of Community Services (Case Management).

CORE UNIT

CHCCCS007 Develop and implement service programs
CHCCCS019 Recognise and respond to crisis situations
CHCCSM013 Facilitate and review case managment
CHCDEV005 Analyse impacts of sociological factors on people in community work and services
CHCDFV001 Recognise and respond appropriately to domestic and family violence
CHCCCS004 Assess co-existing needs
CHCDIV001 Work with diverse people
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCLEG003 Manage legal and ethical compliance
CHCMGT005 Facilitate workplace debriefing and support processes
CHCPRP003 Reflect on and improve own professional practice
HLTWHS004 Maintain work health and safety

ELECTIVE UNITS

CHCCSM009 Facilitate goal-directed planning
CHCCSM010 Implement case management practice
CHCCSM012 Coordinate complex case requirements
CHCCSM014 Provide case management supervision
CHCCSM015 Undertake case management in a child protection framework
CHCCOM003 Develop workplace communication strategies
CHCDIS017 Facilitate community participation and social inclusion
CHCDIS019 Provide person-centred services to people with disability with complex needs.

For more details/information, ask for an Information Pack.

Recognition of RPL and Credit Transfer

Recognition of Prior Learning (RPL) and Credit Transfer
You may have developed a number of skills in community service or aged care or disability care, through previous employment opportunities, life experience or formal studies. If this is the case, then you should ask about recognition of prior learning. This may shorten your course.

 

Work Placements

Requirements for the WORK PLACEMENT
  • A Police Clearance Certificate is mandatory prior to your work placement; you must under take a Federal Police Check (AFP) or NSW Police check (it must be no less than 12 months old).

This can be done through a website.

  • Working with Children check
  • Valid NDIS Worker Screening Check
  • Relevant immunization check (as per NSW health guide lines)
These checks must be completed at the start of the course and prior to industry work placement. The students must be physically be able to do moderate amount of lifting using the
appropriate equipment. The students should not have any mobility, hearing, and vision problems to carry out duties efficiently in the hospital or community care settings whilst at
placement.

Course Fees

Course fee Aus 20,000 + 500 Materials + Enrolment fee $200

Fees are payable by Cheque, Money order, Cash, Internet or Bank Deposit (See Enrolment Form for details).

Other arrangements may be made based on individual
needs.

Current Offer

Course fee for Offshore Students

Course fee Aus $16,000 + 500 Materials + Enrolment fee $200

 

Course fee for Onshore Students

Course fee Aus $13,750 + Materials fee $500 + Enrolment fee $200

LIMITED TIME ONLY FOR ONSHORE STUDENTS

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  • international students

    This qualification focuses on the role of support workers who complete specialised tasks and functions in aged services

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    This is the nationally recognised qualification that provides the knowledge and skills to provide assistance to health

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    Student services staff will organise your orientation. . On your first day at our college the team will welcome you, answer

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