CHC52021 – Diploma of Community Services [Domestic]
Course Outline
This qualification focuses on the skills required for the community services sector and prepares our students to work with people experiencing complex social issues. This includes focussing on the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering services to individuals, groups and communities. At this level, workers have specialised skills in community services and work autonomously under broader directions from senior management. They provide direct support and case management to individuals or groups of.There may be supervision of other workers and volunteers.
Entry Requirements
- There are no academic prerequisites for the CHC52021: Diploma of Community Services [Case Management]. But you need to have reasonable English Language, Literacy and Numeracy to successfully complete the course (LLN). In addition, a Police Clearance Certificate, Working with Children Check (WWC) and a valid NDIS Worker Screening Check(Disability Stream) is mandatory prior to your work placement. You must also undertake a Federal Police Check (AFP) or NSW Police check (no less than 3 years old).
Target Students
Target students want to pursue a career in a case management role in a community setting.
NTA’s Graduates will be equipped to seek employment in the following roles:
Community services worker
- Program coordinator
- Early intervention worker
- Youth officer
- Group facilitator
- Welfare worker
- Case coordinator
Course Duration
The course duration for the Course is 104 weeks.
The weekly class schedule is as follows:
- Classroom learning, practice and assessment
- Self study in your own time.
To achieve this qualification, the candidate must complete at least 200 hours of work Placement in a an Ageing,
Disability services organisation or related services as detailed in the Assessment requirements of the Unit of
Competency (UoC).
Course Location
This course is delivered at the following location:
Suite 106-108, 3 Railway Parade Burwood. NSW 2134
Suite 106-108, 3 Railway Parade Burwood. NSW 2134
Course Delivery
- Face to Face: Theoretical content and group discussions delivered in an interactive classroom setting
- Simulation Training: Hands on practical skills developed in a controlled environment, ensuring NTA's students are confident in real world care delivery situations
- Self paced learning: provides NTA's students the flexibility they need to complete the theoretical components and assessments at their own pace, however within the assigned timeframes.
- Work placements: Provides NTA's students exposure to Aged Care and Disability settings, with focus on practical application of theoretical knowledge developed throughout the course in professional care settings.
Recognition of Prior Learning (RPL) and Credit Transfers
Prospective students may have developed a number of skills in community care, through previous employment, life experience and/or formal studies. If this is the case, they are encouraged to enquire about Recognition of Prior learning (RPL) which may shorten their course. For example, Students holding a current First Aid Certificate from a recognised RTO, can receive credit towards for the Provide First Aid Unit.
Study Units and Qualification
Students will need to complete a total of 20 units to meet the requirements of the qualification:
- Core Units (12 Units)
- Elective Units (8 Units)
| Unit Code | Unit Code Description | |
|---|---|---|
| CORE | ||
| CHCCCS007 | Develop and implement service programs | ✔ |
| CHCCCS019 | Recognise and respond to crisis situations | ✔ |
| CHCCSM013 | Facilitate and review case managment | ✔ |
| CHCDEV005 | Analyse impacts of sociological factors on people in community work and services | ✔ |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence | ✔ |
| CHCCCS004 | Assess co-existing needs | ✔ |
| CHCDIV001 | Work with diverse people | ✔ |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety | ✔ |
| CHCLEG003 | Manage legal and ethical compliance | ✔ |
| CHCMGT005 | Facilitate workplace debriefing and support processes | ✔ |
| CHCPRP003 | Reflect on and improve own professional practice | ✔ |
| HLTWHS004 | Maintain work health and safety | ✔ |
| ELECTIVE | ||
| CHCCSM009 | Facilitate goal-directed planning | ✔ |
| CHCCSM010 | Implement case management practice | ✔ |
| CHCCSM012 | Coordinate complex case requirements | ✔ |
| CHCCSM014 | Provide case management supervision | ✔ |
| CHCCSM015 | Undertake case management in a child protection framework | ✔ |
| CHCCOM003 | Develop workplace communication strategies | ✔ |
| CHCDIS017 | Facilitate community participation and social inclusion | ✔ |
| CHCDIS019 | Provide person-centred services to people with disability with complex needs | ✔ |
* Eligible for Credits
Educational Pathways
After achieving the Diploma of Community Services you have a number of pathway options. Some of them include:
- Bachelor of Community Services with another tertiary education provider provided you meet their entry requirements.
- Bachelor of Social work with another tertiary education provider provided you meet their entry requirements.
- Bachelor of Nursing with another tertiary education provider provided you meet their entry requirements.
Course Fees
NTA will decide the course fees based on the credit transfer and Unit of Competency required to achieve the qualification. Fees are payable by Cheque, Money order, Cash, Internet or Bank Deposit. NTA may enter into payment plans depending on student needs on a case by case basis.
Student Testimonials
